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Residential HVAC companies seldom have all calls prescheduled. Dispatchers that can see the fleet are able to make significantly better dispatching decisions than pre-GPS implementation. The concept of working territories is out dated and marginally efficient. Many time there are two technicians working within a block of each other but they are in their territory. On paper this makes sense, in the real world, it does not. With GPS fleet tracking technology implemented, dispatchers can see vehicles in the field and assign the closest technician. This improved efficiency often leads to 1-2 additional service calls per day, per technician! $100 to $200 more per day, $500 to $1,000 per week, $2,000 to $4,000 monthly or an incredible $24,000 to $48,000 per year!
Commercial HVAC contractors generally don't need to dispatch but benefit significantly by the other areas of insight GPS tracking systems provide. These benefits also apply to residential HVAC contractors but may not be the leading benefit. Other benefits for commercial HVAC contractors include: route verification, time getting fuel and taking lunch breaks, hours on the job for job costing and invoicing, reduced wages by taking the "rounding" out of the timecards, elimination of afterhours driving, reduced fuel consumption with slower speed, fewer accidents and many other benefits. Real-time fleet tracking technology makes 95% of your company's day visible when before 95% of the day went unsupervised except as reported by service tickets.
A major expense for all fleet operators is accidents. Accidents are not really accidents, they are wrecks, if you chose not to do nothing about poor driving behavior. An accident implies everything was done to prevent the situation from happening or an act of God resulted in the situation. As fleet operators we know that speeding is the number cause of accidents and second is following too close. GPS tracking allows you to have a direct impact on accident probability in several ways. 1. You can set the tone for vehicle safety by enforcing safe driving practices. 2. Keep top end speeds down. 3. Eliminate miles driven to reduce accident probability.